Our Network Administration team is focused on preventing problems before they occur. To do this takes time, tools and best practices to ensure each network we manage is configured optimally. It’s this proactive time that forces reactive support issues down. There is a big difference between a proactive automation of tasks and a reoccurring scheduled manual deep dive into your environment to make sure it stays in-line with our best practices over time.
Network Management– From new user setups to terminations, moves, adds and changes, we handle it all.
Vendor Management– No need for you to be stuck between some vendor and your IT support team in an attempt to keep your support bill in check – we will gladly engage your vendors directly to help you achieve your desired result.
Monthly Update – Each month we review your performance metrics including tickets, resolution times, spam… etc., giving you concrete numbers to gauge your results.